Vijai Kolanjinathan

As a Customer Success Associate at Dozee, I manage a remote patient monitoring system powered by AI, which helps hospitals and healthcare providers improve patient care and outcomes. I have been working in this role for over a year, and I am passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

I have 5+ years of experience in sales, customer success, and operations, across B2B and B2C segments. I have gained skills in product demonstration, technical support, problem solving, escalation management, P&L generation, and sales strategy implementation. I have also received the Expansion Warrior award for helping the company to upsell the devices from 15 to 252 in one of the big hospitals in Chennai. I have a BE in Civil Engineering from Dhanalakshmi Srinivasan Engineering College, where I was the department representative. I am a self motivator and a good team player, who enjoys collaborating with diverse stakeholders