Vikki John-Freelancer in Sharjah,UAE

Vikki John

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Sharjah, UAE

Senior customer service officer

-

Local Time - 04:50 AM

Current Availability

Full-time : 30+ hrs/week

About Me


Nearly a decade Of experience as a Senior Customer Service Officer, I have developed a deep understanding of the key elements that drive exceptional customer experiences. My background is built on a foundation of strategic problem solving, effective team leadership, and a relentless focus on customer satisfaction.
At Lootha BC Gas, I led initiatives that transformed customer feedback into strategies that significantly improved service delivery and client retention. I have successfully mentored and trained teams to excel in their roles, ensuring that they are not only meeting but exceeding service benchmarks. My ability to collaborate with cross functional teams has allowed me to resolve complex issues efficiently, always with the goal of enhancing the customer experience. Iam particularly drawn to your organization

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