About Me
I am a seasoned professional with over eight years of experience in content operations, product localization, and customer support. I have successfully optimized over 2,500 product listings, reduced onboarding ramp up times by 50%, and led initiatives that enhanced user experience across multiple digital platforms. My expertise in SEO, data analysis, and technical documentation has enabled me to drive operational efficiency and support significant business growth. I excel in utilizing tools such as JIRA, Asana, SharePoint, Google Suite, MS Office, HTML, XML, Markdown, CSS, and SQL, alongside data visualization tools. With strong interpersonal and communication skills, I effectively bridge the gap between technical teams and customer facing functions to deliver seamless process improvements and results.
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