About Me
As a dedicated customer service team leader with four years of experience in the fintech sector, I have consistently guided teams to deliver exceptional customer service, often exceeding business objectives. My expertise lies in developing and implementing customer service strategies, as well as mentoring team members.
I excel in managing customer escalations and analyzing feedback to identify and implement process improvements that enhance customer satisfaction. I am currently seeking a challenging role that offers opportunities for advancement and personal development.
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$4/hr
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