zalma

Currently enhancing my expertise in Information Technology at Canadian International College, I am set to graduate with a Bachelors degree in[removed]As a Customer Service Agent at Raya Company, Ive honed my problem solving skills and developed a knack for resolving technical issues, which has significantly increased customer satisfaction. My background also includes a stint as a UI/UX Design freelancer, where I created modern, engaging website designs that enhanced user experiences.

At my current customer representative role, our team successfully tackled customer complaints and technical account challenges, consistently achieving high quality and satisfaction rates. This experience has sharpened my abilities in customer communication and technical support, aligning with Rayas commitment to excellence. Bringing diverse perspectives from my freelance UI/UX projects, I aim to contribute to our teams ongoing success and foster an environment that values innovation and user centric des