Zarrin Tasnim

Dedicated and versatile employee with a proven track record of managing and overseeing multiple digital platforms and services. Currently, I serve as the point of contact for various eBook and audiobook platforms including GP Boimela, Robi Boighor and Banglalink Boighor & Gaming websites with Robi & Ncell Nepal ensuring seamless operations and customer satisfaction. Along with all, I am also managing the Geo Assure micro insurance service on both the Robi and Banglalink networks. I have extensive experience handling multiple IVR services as well.

My professional journey is enriched with significant experience in client management and customer support honed during my tenure at Dhaka Bank. I excel in content writing, digital marketing and campaign management. I also have expertise in running ads, managing YouTube channels, CMS handling and creating engaging social media posts. Over the years, I have earned several certifications in these areas, further solidifying my skill set.