Customer Care, Customer Service , and Customer Support

(0)

17

  • Answering Questions about the Company's products and services
  • Resolving Issues and Troubleshooting 
  • Managed irate customers to loyal customers
  • I manage incoming and outgoing calls
  • Actively listen to customers' concerns,  offer suitable answers and alternatives within the allotted period, and then follow up to ensure the issue has been resolved. 
  • Developing and maintaining positive  relationships with customers
  • Collaborating with sales and marketing teams to create customer-centric strategies

About Freelancer

Rita Iroegbulam

Last Seen

Mar 6, 2024 9:18 AM

Account

Individual

Location

Nigeria

Nigeria

Active Listening
Communications
Conflict Resolution
Customer support
HubSpot
Time Management
Zendesk

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